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Field Service

At Thompson Truck Source, we do everything we can to make fleet repair and maintenance as simple and convenient for our customers as possible. Our Alabama truck field service technicians are prepared to travel to you to perform the proper fixes, no matter the time or place.

24/7 Truck Field Service in Alabama and Northwestern Florida

We understand accidents happen, and even the highest quality equipment can experience complications and malfunctions occasionally. That’s why we offer emergency truck services in Alabama, helping customers correct unexpected mechanical problems no matter the time of day. When you call us for 24/7 field services, we’ll get your machines up and running with minimal downtime. We currently do not offer roadside assistance or repairs. 

Need immediate service? Call us now!

(205) 849-4581

Field Service Available in Locations Throughout AL and FL

When your truck engine goes down, you need someone to rely on. No matter where you are, our highly trained field service technicians are available 24 hours a day, seven days a week to get you back in business. Our reach expands throughout Alabama and northwestern Florida, where we provide fast and reliable services for customers far and wide.

With 11 Thompson Truck Source shops scattered across the map, we can reach customers in or around any of the following cities:

  • Birmingham, Alabama
  • Decatur, Alabama
  • Montgomery, Alabama
  • Oxford/Anniston, Alabama
  • Panama City, Florida
  • Pensacola, Florida
  • Tuscaloosa, Alabama

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We Service More Than Just Caterpillar

We understand every customer has their own preferences regarding the trucks they buy and their chosen brands. That’s why our field service technicians service and repair all makes and models of Cat®-powered trucks as well as other popular domestic diesels. We are fully equipped to diagnose the latest technology incorporated in the electronic and emission-controlled engines on the road today.

Our Alabama and Florida truck field service technicians can deliver expert services for any truck in your fleet, including models from the industry’s most trusted manufacturers:

  • Freightliner
  • International
  • PACCAR
  • Volvo
  • Kenworth
  • Peterbilt
  • Western Star Trucks
  • Mack

We Get The Job Done Right The First Time

Your time is valuable, and the last thing you want to worry about is fixing the same problem repeatedly. That’s why our field service technicians will provide an in-depth power analysis report, thoroughly evaluating your Cat truck engine to ensure it operates at peak performance all day, every day.

Whether a truck from your fleet requires major repairs or a standard routine maintenance check, our skilled field service technicians will arrive at your location to get the job done right. Our Alabama truck field services include all the following offerings:

  • Repairs: If your truck requires a professional fix, we have countless repair solutions. Our staff can repair all parts and components, from air compressors to drivelines to hoses and axles.
  • Preventive maintenance: You can reduce the risk of breakdowns and promote longer-lasting truck operation with our preventive maintenance services, where we’ll create an individualized maintenance schedule that includes cleaning, adjustments, testing, and more.
  • Chassis modifications and repairs: Your truck’s chassis is essential to its overall performance. That’s why we offer chassis services to ensure all truck components are operational.

ANY MAKE. ANY MODEL. WE’LL SEND A TECH TO YOU.

In need of immediate truck service? Feel free to contact us.  At Thompson Truck Source, we have the high-quality tools and expert technicians needed to diagnose problems faster and get you back on the road sooner.

Call us for more information or fill out the form below: